SME Event Calendar Event Information
 
Becoming the Most Successful Salesperson

Date: 28/9/2009 - 29/9/2009

Overview: The days of the over-talkative, over-eager and over-bearing salesman are indeed over! Today’s salesperson is an outstanding communicator who understands how to make a difference in customers’ lives and proactively creates demand and delivers value, while building long term relationships and achieving enthusiastic referrals. If you believe that your sales team’s skills could do with a boost to lift them to this level, BizTech is offering a course which emphasises the following topics: UNDERSTANDING THE SALES CYCLE • The differences between selling and marketing • The key functions of the selling process • The characteristics of the successful sales person • The psychology of why customers buy or don’t buy • Beyond the legal implications: Ethical selling • Creating customers from scratch: tips for targeting your market • Keeping customers coming back: relentless attention to service and follow-up • Transforming features into benefits ESSENTIAL OFFICE ADMIN THAT ACTUALLY IMPROVES YOUR SALES • Keeping meaningful statistics to prove your effectiveness • Keeping accurate records to manage your productivity • Planning, prioritising and goal-setting • Writing quality quotations and powerful proposals • Preparing presentations that rock! BECOMING A CHAMPION COMMUNICATOR • Communicate without saying a word: using your image and body language to get in the door • Attention-getting telephone techniques • Person to person communication flow • Talk less, listen more • Have all the questions, not all the answers • Influencing, persuading and negotiating with sincerity • Handling queries and objections professionally • Pinning down the deal: expert closing techniques that work

Region Gauteng
Venue: The AstroTech Conference Centre
Start & End Time: 08h00 - 16h30
Duration:
Entrance Fee: R6380.00
Contact Person: Michelle
Telephone: 011 582 3300
E-mail: click here
Web: click here

upcoming SME short courses
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Date: 2/8/2010 - 3/8/2010

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people management skills for new managers

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a practical introduction to project management

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Business Contracts and SLAs

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Business Communications and Report Writing

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Professional Switchboard, Reception and Frontline Skills

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Management for New Managers

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a practical introduction to project management

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a practical introduction to project management

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the professional receptionist

Date: 16/8/2010 - 16/8/2010

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