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SME Event Calendar  Event Information |
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Mastering Minutes and Meeting Protocol
Date: 29/6/2009 - 30/6/2009
Overview:
Management meetings would be redundant without high quality minutes. In partnership with the meeting’s Chairperson, the minute taker holds the key to transforming what could otherwise be time-wasting sessions into precise action plans, by producing short, sharp minutes that accurately record and clarify the meeting’s objectives, decisions and “to do” lists. These everlasting and unchangeable records help organisations learn from past successes and challenges, and are vital to circumvent arguments and pinpoint accountability.
To transform the look and feel and ultimately the effectiveness of your company’s minutes, BizTech is presenting a course which covers the following topics:
MASTERING MEETING PROTOCOL
• Why meet at all?
• Essential elements of meetings
• Rules of conduct from legislation, constitution or common law
• Public versus Private and Formal versus Informal
• Become the right-hand to the chairperson
• Process, progress and decision making
• Terminology: knowing your quorums from your proxies
DEVELOPING YOUR MINUTE TAKING STYLE AND SKILLS
• Why not verbatim?
• Why knowing shorthand is sometimes a disadvantage!
• Terrific templates for easy and effective formatting
• User-friendly symbols and abbreviations
• The ultimate meeting preparation checklist
• The power of selective paraphrasing
• Speaking up to sort out ambiguities: appropriate assertiveness
• Indispensable listening skills for improved concentration
• Tighten up your writing: keeping it short, sharp and simple
• Using glossaries and other tools to cope with unfamiliar subject matter
MAKING MINUTES MORE INTERESTING
• Understand the hidden variables such as group dynamics, status and the seating plan
• Be aware of different personality types and possible agendas
• Recognise how body language can be used to influence people
• Projecting a positive image and attitude so that you are respected as an integral player in the meeting, and not merely ‘The Secretariat’
| Region |
Gauteng |
| Venue: |
The AstroTech Conference Centre |
| Start & End Time: |
08h00 - 16h30 |
| Duration: |
2 days |
| Entrance Fee: |
R6380.00 |
| Contact Person: |
Michelle |
| Telephone: |
011 582 3300 |
| E-mail: |
click here |
| Web: |
click here |
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upcoming SME short courses 
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Mastering Confidence, Influence & Assertiveness Skills
Date: 2/8/2010 - 3/8/2010
Overview:
There you go, you've just said yes to something you know you should have said no ...read more
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people management skills for new managers
Date: 3/8/2010 - 4/8/2010
Learn the essential skills needed when managing people
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a practical introduction to project management
Date: 4/8/2010 - 5/8/2010
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Business Contracts and SLAs
Date: 4/8/2010 - 6/8/2010
Overview:
Most projects and business performed by companies involve the use of contracts. In many cases the ...read more
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Business Communications and Report Writing
Date: 4/8/2010 - 6/8/2010
Overview:
To achieve in the business world you have to be able to write well. Sometimes the ...read more
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Professional Switchboard, Reception and Frontline Skills
Date: 11/8/2010 - 12/8/2010
Overview:
Why is the most visible team in the company also often the least experienced, with little ...read more
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Management for New Managers
Date: 11/8/2010 - 13/8/2010
Overview:
Being a manager requires a whole new set of skills that can be very daunting to ...read more
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a practical introduction to project management
Date: 12/8/2010 - 13/8/2010
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a practical introduction to project management
Date: 16/8/2010 - 17/8/2010
Provides you with essential skills, tools and techniques that you
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the professional receptionist
Date: 16/8/2010 - 16/8/2010
This course is essential for all receptionists, they are the initial point
of contact an organisation has ...read more
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