|
|
SME Event Calendar  Event Information |
| |
Advanced Problem Solving
Date: 8/7/2009 - 10/7/2009
If something can go wrong, it will - Murphys Law
As a business professional, finding workable solutions to increasingly complex and multi-dimensional problems is part of todays reality in our often stressful and time-challenged environment. There are so many factors that need to be taken into account, risks and benefits that need to be weighed up, and the final solution still needs to be sold to a diverse group of stakeholders. These key skills can, however, be honed to a fine art to enable busy professionals to resolve any crisis that comes their way, using practical techniques based on sound theory and research.
To assist you with this, AstroTech is presenting Advanced Problem Solving which focuses on the following key topics:
PROBLEM SOLVING
Problem identification & prioritization
Problem ownership
The 6-step problem solving model
Problem definition & analysis
Pinpoint root causes using facts, instead of guesswork or opinion
Setting goals & identifying constraints
Generating alternative solutions
Gathering, recording, structuring, and analyzing data
Critical success factors - Identifying the things that really matter for success
Impact analysis - Identifying all the consequences of a decision
Evaluation techniques
Planning and implementation
Monitoring and assessment
PROBLEM SOLVING TECHNIQUES
Mind Mapping
Brainstorming
Displayed thinking
Brain writing
Kepner-Tregoe Forced Ranking
Root cause analysis techniques
Ishikawa's Fishbone Concept
Force field analysis
Lateral Thinking Techniques
SWOT analyses
PROBLEM SOLVING & PEOPLE
Identifying and consulting stakeholders
Leading problem solving teams
Building consensus
Behaviours that enhance or block team problem solving abilities
Team and task maturity and decision making
Team problem solving: Ensuring participation, agreement and final ownership
Making rational business decisions, uninfluenced by office politics or personal bias
How to sell your solution to stakeholders
CREATIVITY & PROBLEM SOLVING
The role of creative thinking in problem solving
Blocks to creativity and how to overcome them
Keys to enhance individual creativity
Fostering a more dynamic and creative workplace
Promoting creativity in meetings
Idea Generating - Generating creative & useful ideas, approaches and solutions
| Region |
Gauteng |
| Venue: |
The AstroTech Conference Centre |
| Start & End Time: |
08h00 - 16h30 |
| Duration: |
3 days |
| Entrance Fee: |
R8550.00 |
| Contact Person: |
Hajira / Sam |
| Telephone: |
011 582 3200 |
| E-mail: |
click here |
| Web: |
click here |
|
upcoming SME short courses 
|
Mastering Confidence, Influence & Assertiveness Skills
Date: 2/8/2010 - 3/8/2010
Overview:
There you go, you've just said yes to something you know you should have said no ...read more
--------------------------------------------------------------------------
people management skills for new managers
Date: 3/8/2010 - 4/8/2010
Learn the essential skills needed when managing people
and motivating your team
Leading people can be a daunting ...read more
--------------------------------------------------------------------------
a practical introduction to project management
Date: 4/8/2010 - 5/8/2010
Provides you with essential skills, tools and techniques that you
can practically apply back at the workplace, ...read more
--------------------------------------------------------------------------
Business Contracts and SLAs
Date: 4/8/2010 - 6/8/2010
Overview:
Most projects and business performed by companies involve the use of contracts. In many cases the ...read more
--------------------------------------------------------------------------
Business Communications and Report Writing
Date: 4/8/2010 - 6/8/2010
Overview:
To achieve in the business world you have to be able to write well. Sometimes the ...read more
--------------------------------------------------------------------------
Professional Switchboard, Reception and Frontline Skills
Date: 11/8/2010 - 12/8/2010
Overview:
Why is the most visible team in the company also often the least experienced, with little ...read more
--------------------------------------------------------------------------
Management for New Managers
Date: 11/8/2010 - 13/8/2010
Overview:
Being a manager requires a whole new set of skills that can be very daunting to ...read more
--------------------------------------------------------------------------
a practical introduction to project management
Date: 12/8/2010 - 13/8/2010
Provides you with essential skills, tools and techniques that you
can practically apply back at the workplace, ...read more
--------------------------------------------------------------------------
a practical introduction to project management
Date: 16/8/2010 - 17/8/2010
Provides you with essential skills, tools and techniques that you
can practically apply back at the workplace, ...read more
--------------------------------------------------------------------------
the professional receptionist
Date: 16/8/2010 - 16/8/2010
This course is essential for all receptionists, they are the initial point
of contact an organisation has ...read more
--------------------------------------------------------------------------
|
| 1 - 10 of 122 |
|
|
|
|
|
subscribe to our newsletters
|
Please click the button below if you would like to subscribe to our SME Newsletters, BizSmarts and BizOps New Business Opportunities.
|
|
demographics survey
|
BizAssist Reader Survey
BizAssist.co.za is currently running a reader / visitor survey so that we may gain further insight into our website visitors and their areas of interest. We have some fantastic prizes up for grabs in our monthly draws so please assist by telling us a bit about yourself. Complete the reader survey and you could be a winner! |
featured SME book review
|
Legal Issus For Entrepreneurs
Legal Issues for Entrepreneurs is a comprehensive guide to the complex legal requirements involved in the ...
|
|
featured SME promotional solution
|
Show Off Merchandise Display Units
A premier supplier of permanent and semi permanent point of purchase display systems are available from ...
|
|
|
