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SME Event Calendar  Event Information |
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Technical Person to Manager
Date: 1/7/2009 - 3/7/2009
Managing business operations and people is a daunting task in itself, while moving from a specialist or technical role to one which involves general and people management responsibilities comes with even more unique challenges. As a specialist, you have come to depend mostly on yourself for the effective delivery of job related objectives. However, once you become a manager, you are responsible for achieving results through others, managing workplace dynamics, and juggling the management of day to day business operations with managing people needs, emotions and aspirations.
To assist people in managing the transition from a specialist role to a management role, AstroTech is offering a training programme called "Bridging The Gap: From Specialist to Manager".
The course includes the following key topics:
HOT TIPS FOR SUCCEEDING IN YOUR NEW ROLE:
• Networking.
• Gaining Credibility.
• Gaining access to mentoring.
• Using & Understanding politics to your advantage.
TRANSITION PHASE CHALLENGES
KEY CRITICAL MANAGERIAL COMPETENCIES SUCH AS
• Decision Making.
• Meeting Management.
• Communication.
• Leadership.
• Problem Solving.
OVERVIEW OF GENERAL & OPERATIONS MANAGEMENT INCLUDING
• Budgeting.
• Management Reporting.
• Business Plans.
• Interfacing with other Departments.
• Strategy & Planning.
MANAGING THE EMPLOYEE LIFECYCLE THROUGH
• Development.
• Performance Management.
• Discipline.
• Termination.
LABOUR LEGISLATION ESSENTIALS
WHAT MAKES PEOPLE TICK?
• What makes an Effective Team?
• How do you build an Effective Team?
• Motivating Others.
COMBINING LEADERSHIP WITH EFFECTIVE PEOPLE MANAGEMENT SKILLS
HANDLING CHALLENGING SITUATIONS
THE ART OF LETTING GO: EFFECTIVE DELEGATION
| Region |
Gauteng |
| Venue: |
The AstroTech Conference Centre |
| Start & End Time: |
08h00 - 16h30 |
| Duration: |
3 days |
| Entrance Fee: |
R8550.00 |
| Contact Person: |
Hajira / Sam |
| Telephone: |
011 582 3200 |
| E-mail: |
click here |
| Web: |
click here |
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upcoming SME short courses 
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assertiveness & confidence at work
Date: 6/9/2010 - 7/9/2010
This course will help boost your self-confidence and teach you
how to be more assertive, in a ...read more
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Mastering Minutes and Meeting Protocol
Date: 6/9/2010 - 7/9/2010
Overview:
Management meetings would be redundant without high quality minutes. In partnership with the meeting’s Chairperson, the ...read more
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Project Management for Personal Assistants and Administrators
Date: 6/9/2010 - 7/9/2010
Overview:
Gone are the days when Project Management was reserved for Project Managers and typing for typists! ...read more
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Telephone Skills
Date: 7/9/2010 - 7/9/2010
A workshop to improve and develop telephone skills.
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Receptionsist / Secretary Workshop
Date: 7/9/2010 - 7/9/2010
A workshop to improve the skills of an existing receptionist / secretary.
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the professional office administrator
Date: 8/9/2010 - 9/9/2010
This workshop will enhance your personal effectiveness and
working practices, enabling you to broaden the contribution you
make ...read more
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Business Analysis and Systems Analysis
Date: 8/9/2010 - 10/9/2010
Overview:
In order to design successful systems, it is critical first to understand a company’s business operations. ...read more
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The High Performance PA or Administrator: Essential Skills
Date: 8/9/2010 - 10/9/2010
Overview:
It has been said that a manager is only as effective as his/her PA allows him/her ...read more
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time management for office professionals
Date: 9/9/2010 - 9/9/2010
Capture back your “lost hours” by developing the techniques
and tools to save you time at work
This ...read more
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Office Administration
Date: 9/9/2010 - 9/9/2010
A workshop to improve the skills of an existing PA / secretary
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